Access Health CT Remains Open During Government Shutdown

HARTFORD, Conn. (Oct. 2, 2025) — Access Health CT (AHCT), the state’s official health insurance marketplace, and the call center remain open for business during the government shutdown. The shutdown does not have an operational impact to Access Health CT or its customers. Financial help, including Advanced Premium Tax Credits, will continue to be available.

Customers can get help to answer their questions. For help online, visit AccessHealthCT.com. Customers can also chat live with a customer service representative by clicking the “Live Chat” icon on the website. Live chat is available Monday through Friday from 8:00 a.m. to 3:45 p.m.

The call center remains open at 1-855-805-4325 Monday through Friday from 8:00 a.m. to 4:00 p.m. Help is available in over 100 languages. 

Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call a relay operator.