A Small Number Of Access Health CT Consumers Will Receive Mail This Week About Their Personal Information And Should Review Carefully
HARTFORD, Conn. (January 28, 2020)—Approximately 1,100 Access Health CT consumers will be receiving an ORANGE ENVELOPE in the mail this week. It is important that consumers review this information carefully as they will need to take action to enroll in free services being offered to help protect their personal information that may have been compromised in a data breach.
“Access Health CT takes the privacy and security of consumers’ personal information seriously, and it is making this public notice in an abundance of caution,” said Chief Executive Officer of Access Health CT, James Michel. “We apologize for any inconvenience to consumers and we remain steadfast in our commitment to keep our consumers’ best interests as our number one priority.”
In addition to the mailing, and to help ensure affected consumers do not disregard any mailing, Access Health CT will be contacting these consumers in a multi-layer outreach effort including phone calls and emails to alert consumers to look for the orange envelopes in the mail.
Following the identification of the data breach, Access Health CT worked with third-party experts to assess risk and help with proactive steps the agency can take to mitigate this from happening again. Several efforts to improve security are already in place, with longer-term initiatives planned regarding system changes and more frequent Information Technology (IT) security training to improve data protection and security awareness.
Consumers can call Access Health CT at 855-805-4325 if they have questions.
Last Day To Sign Up For 2020 Health Insurance Through Access Health CT
Annual Open Enrollment period ends tonight at midnight
- Annual Open Enrollment period ends at midnight on Wednesday, January 15, 2020.
- Customers can shop, compare and enroll in a 2020 health insurance plan online, via chat, over the phone and in-person.
- The call center is open until 8:00 p.m. tonight. Reach the call center at 1-855-805-4325. Help is available in more than 100 languages.
HARTFORD, Conn. (January 15, 2020)—Today is the last day of the 2020 Annual Open Enrollment period, and Connecticut residents have until midnight tonight to shop, compare and enroll in a 2020 health insurance plan.
There are several ways to get free help:
- Online at AccessHealthCT.com or online chat
- With Certified Brokers and Enrollment Specialists here
- Over the phone: 1-855-805-4325 (TTY: 1-855-789-2428)
- In-person at the Enrollment Fair in Bridgeport or five Enrollment Locations, more information here.
The call center is open until 8:00 p.m. tonight—if customers call between 8:00 p.m. and midnight, an automated service will collect a phone number and customers will receive a call back the next day to complete enrollment.
Close To 20 Percent Of Access Health CT Customers Still Need To Submit Verification Documents To Stay Covered
Customers can scan and submit verification documents at Enrollment Fairs, via mail or online
- Some AHCT customers will receive letters in the mail requesting specific documents to confirm information in their application.
- Documents can be submitted online, at an Enrollment Fair where documents can be scanned and uploaded immediately or by mail.
- Failure to submit documents by the deadline can result in loss of coverage or financial help.
HARTFORD, Conn. (January 13, 2020)—Open Enrollment to sign up for a 2020 health insurance plan through Access Health CT (AHCT) ends at midnight on Wednesday, January 15, 2020. Connecticut residents can still enroll online, over the phone, or in-person at any of our Enrollment Fairs or five Enrollment Locations—and some might need to submit verification documents.
“Approximately 20 percent of customers who have enrolled in a 2020 health insurance plan through Access Health CT need to submit verification documents,” said Chief Executive Officer of Access Health CT, James Michel. “Customers can submit materials online, at one of our Enrollment Fairs where we have scanners to collect and submit documents or by mail.”
If you have received a letter from Access Health CT asking you to submit documents to confirm your eligibility for healthcare coverage, follow the steps even if you have enrolled and started using your plan. If you would like to mail copies of your documents to us, it is important to include the cover sheet with the unique bar code that we sent you with your documents. Please know that you may lose your coverage or financial help if Access Health CT does not receive the documents by the deadline indicated in that letter.
For more information about verification documents click here.
For details on where to get free, in-person help submitting verification documents click here or see below:

Access Health CT Extends 2020 Health Insurance Open Enrollment Period
Extension ends January 15, 2020
- Access Health CT extended the 2020 health insurance Open Enrollment period until January 15, 2020.
- If customers are already covered by an insurance plan through Access Health CT for January 2020 and would like to pick a new plan starting in February 2020, they must pay their January monthly bill (premium).
- If individuals choose a plan during the extension, the coverage will start on February 1, 2020.
HARTFORD, Conn. (December 16, 2019)—Access Health CT (AHCT) today announced an extension for the 2020 health insurance Open Enrollment period until January 15, 2020. Access Health CT customers who enrolled in a plan for 2020 now have the option to keep it or find a new plan; however if they make a plan change during this extension period, the new plan will have a start date of February 1, 2020 and they must pay the January bill (premium) for the original plan.
In addition, if new customers sign up for health insurance plans through Access Health CT from now until January 15, 2020, their coverage will start February 1, 2020.
“We know there are customers who are automatically enrolled in a health insurance plan every year who do not notice changes in their out-of-pocket costs or premiums until they use their plan or get their bills,” said Chief Executive Officer of AHCT, James Michel. “There is a lot to think about when selecting a health insurance plan and we want to make sure our customers are able to pick the best plan for themselves and their families. We hope this extra time gives them the ability to make sure they picked a plan that fits their needs and gives them the best value in 2020.”
Access Health CT will continue to offer free help to all Connecticut residents during the extension:
- Online: AccessHealthCT.com or Live Chat
- In-person:
- In 12 Enrollment Fairs and 5 Centers and Navigators: Learn.accesshealthct.com/findus
- With Brokers or Enrollment Specialists: look for one here
- Over the phone: 1-855-805-4325 (TTY 1-855-789-2428). Hours may vary.
*Closed December 25 & 28, 2019 and January 1, 2020.
Last Chance To Sign Up For Health Insurance Plans During 2020 Open Enrollment
Five Enrollment Fairs Scheduled Until the End of Open Enrollment on December 15, 2019
- Five Enrollment Fairs in addition to five Enrollment Locations to get free in-person help before 12/15/19
- Last day of Open Enrollment is December 15, 2019 at midnight.
- The last two Enrollment fairs will offer additional hours. For more information Learn.AccessHealthCT.com/FindUs
HARTFORD, Conn. (December 12, 2019)-Open Enrollment to sign up for a 2020 health insurance plan through Access Health CT (AHCT) ends at midnight on Sunday, December 15, 2019. Connecticut residents can enroll online, over the phone, or in-person at any of the five Enrollment Fairs or five Enrollment Locations.
“If you are unable to finish your application by midnight on December 15, you can still get coverage that begins January 1, 2020 but you must call us at 1-855-372-2428 and leave a message with your full name and phone number, ” said Chief Executive Officer of Access Health CT, James Michel. “Make sure you call us from a phone number where you can receive return phone calls. If you are unable to finish your application by midnight but call us on December 15, we will call you back at that phone number to help you finish your application for coverage that begins on January 1, 2020.”
Enrollment fair information:
|
Date
|
Town
|
Location
|
Hours
|
|
Thursday, December 12
|
Danbury
|
Banquet Hall at Hatter’s Park
7 East Hayestown Road
|
5:00 – 8:00 p.m.
|
|
Saturday, December 14
|
Bridgeport
|
St. Vincent’s Medical Center
Cancer Center
2800 Main Street
|
10:00 a.m. – 1:00 p.m.
|
|
Saturday, December 14
|
New Haven
|
James Hillhouse High School
Cafeteria
480 Sherman Parkway
|
10:00 a.m. – 1:00 p.m.
|
|
Sunday, December 15
|
New Britain
|
Central Connecticut State University
ITBD
185 Main Street
|
10:00 a.m. – 3:00 p.m.
|
|
Sunday, December 15
|
Waterbury
|
Waterbury City Hall
235 Grand Street
|
10:00 a.m. – 3:00 p.m.
|
Enrollment Location Information:
|
Town
|
Location
|
Hours
|
|
Bloomfield
|
West Hartford-Bloomfield Health District
580 Cottage Grove Road
|
Monday – Friday
9:00 a.m. – 4:00 p.m.
|
|
East Hartford
|
Raymond Library
840 Main Street
|
Monday – Friday
9:30 a.m. – 4:30 p.m.
|
|
Hartford
|
Community Renewal Team
330 Market Street
|
Monday – Friday
8:30 a.m. – 3:30 p.m.
|
|
Stamford
|
Ferguson Library
1 Public Library Plaza
|
Monday – Friday
10:30 a.m. – 5:30 p.m.
|
|
Waterbury
|
New Opportunities, Inc
232 North Elm Street
|
Monday – Friday
9:30 a.m. – 3:30 p.m.
|
Close to 11% of 26 to 34 Year-Olds in Connecticut are Uninsured
Access Health CT Joins National Youth Enrollment Day
• Friday, December 6 is National Youth Enrollment Day–a national movement to ensure young adults are aware of their health coverage options and understand how to enroll.
• It is estimated that 26-34 year-olds represent the largest group of uninsured Connecticut residents.
• The US Census Bureau’s 2018 American Community Survey estimates that Connecticut residents aged 26 to 34-years-old are more likely to be uninsured than those in any other age segment.
HARTFORD, Conn. (December 6, 2019)—Access Health CT (AHCT) is raising awareness about the need for Connecticut’s millennial residents to enroll in health insurance coverage. A 2019 Access Health CT research report about the uninsured in Connecticut highlighted that Millennials aged 26 to 34 represent the largest estimated population of the uninsured in the state.
“Today is ‘National Youth Enrollment Day,’ a national movement seeking to ensure young adults are aware of their health coverage options and understand how to enroll,” said Chief Executive Officer of Access Health CT, James Michel. “Now is the time to enroll in a quality health insurance plan and we are here to help. Open Enrollment ends December 15 but there is still time to shop, compare and enroll.”
The National Youth Enrollment Day is organized by Young Invincibles, a Millennial think tank and advocacy group founded by a group of students in 2009 to provide a voice and platform for young people contributing to healthcare reform.
“Our research is helping us better understand who is lacking health insurance in Connecticut,” said AHCT Director of Marketing, Andrea Ravitz, “Millennials are more likely to be uninsured compared to other generations. Regardless of how old you are, we invite you to join us on National Youth Enrollment Day. We can help connect you to a quality health plan—and we are the only way to qualify for financial help.”
Access Health CT is hosting Enrollment Fairs now through the end of Open Enrollment and has five Enrollment Locations, offering free, in-person help to shop, compare and enroll. Find all events and more information at Learn.AccessHealthCT.com/FindUs.
Access Health CT Middletown Enrollment Fair Canceled For Monday, December 2
Residents can enroll at any of the five Enrollment Locations, Call Center or Website
- Due to inclement weather, Access Health CT is canceling the Middletown Enrollment Fair planned for Monday, December 2
- Residents can visit any of the five enrollment locations during normal hours
- The website is available 24/7, and the call center is open to offer free help from 8 a.m. to 8 p.m., call 1-855-909-2428
- A complete list of fairs and locations can be found at AccessHealthCT.com/FindUs.
HARTFORD, Conn. (December 2, 2019)—Access Health CT (AHCT) today announced the Middletown Enrollment Fair planned for Monday, December 2 has been canceled due to inclement weather. All five Navigator Partners and Enrollment Locations are open. Enrollment Specialists are available to offer free, in-person help in Bloomfield, East Hartford, Hartford, Stamford and Waterbury.
| Town | Location | Hours |
| Bloomfield
|
West Hartford-Bloomfield Health District 580 Cottage Grove Road |
Monday – Friday 9:00 a.m. – 4:00 p.m. |
| East Hartford | Raymond Library 840 Main Street |
Monday – Friday 9:30 a.m. – 4:30 p.m. |
| Hartford | Community Renewal Team 330 Market Street |
Monday – Friday 8:30 a.m. – 3:30 p.m. |
| Stamford | Ferguson Library 1 Public Library Plaza |
Monday – Friday 10:30 a.m. – 5:30 p.m. |
| Waterbury | New Opportunities, Inc 232 North Elm Street |
Monday – Friday 9:30 a.m. – 3:30 p.m. |
The website is available 24/7 to help people shop, compare and enroll in a 2020 health insurance plan. Access Health CT’s call center is also open today with regular hours, from 8 a.m. to 8 p.m. Visit www.AccessHealthCT.com or call 1-855-909-2428 to enroll today.
Access Health CT will host other fairs around the state before the end of Open Enrollment on December 15, 2019. More information can be found at Learn.AccessHealthCT.com/FindUs.
Access Health CT Hosting Middletown Enrollment Fair Monday, December 2
Annual Open Enrollment period ends December 15, 2019
- Access Health CT is hosting an Enrollment Fair in Middletown on Monday, December 2 from 5 p.m. to 8 p.m. at the AME Zion Church located at 440 West Street, Middletown.
- Events are free. No appointment necessary, walk-ins welcome (Hablamos español).
- Certified Brokers will be on site to help individuals who want a plan recommendation.
- A complete list of fairs and locations can be found at Learn.AccessHealthCT.com/FindUs.
HARTFORD, Conn. (November 26, 2019)—Access Health CT (AHCT) today announced that it will host an Enrollment Fair in Middletown offering free, in-person help for people to enroll in health insurance. The event is open to the public and will be hosted at the AME Zion Church, located at 440 West Street, Middletown, from 5:00 – 8:00 p.m. Other fairs can be found at www.AccessHealthCT.com/FindUs
In addition to the Middletown event, Access Health CT will host other fairs around the state that are complemented by five locations (see list below) ahead of the end of Open Enrollment on December 15, 2019. More information can be found at Learn.AccessHealthCT.com/FindUs.
OTHER ENROLLMENT CENTERS/LOCATIONS:
| Town | Location | Hours |
| Bloomfield | West Hartford-Bloomfield Health District
580 Cottage Grove Road |
Monday – Friday
9:00 a.m. – 4:00 p.m. |
| East Hartford | Raymond Library
840 Main Street |
Monday – Friday
9:30 a.m. – 4:30 p.m. |
| Hartford | Community Renewal Team
330 Market Street |
Monday – Friday
8:30 a.m. – 3:30 p.m. |
| Stamford | Ferguson Library
1 Public Library Plaza |
Monday – Friday
10:30 a.m. – 5:30 p.m. |
| Waterbury | New Opportunities, Inc
232 North Elm Street |
Monday – Friday
9:30 a.m. – 3:30 p.m. |
Access Health CT Deepening Connections With Small Businesses In CT And Raises Awareness Of The Participation Waiver Period
New Opportunity for Small Businesses to Offer Health Insurance, from November 15 to December 15, 2019
- AHCT Small Business launches awareness campaign for the Employee Participation Waiver for small businesses, hosting meetings for the broker community.
- During the employee participation waiver period, small businesses in Connecticut with less than 50 employees can enroll in a group health insurance plan without meeting a required minimum number of employees.
- The opportunity is only available once a year—and only offered to new groups not currently enrolled in a plan through Access Health CT Small Business.
HARTFORD, Connecticut—November 19, 2019—Access Health CT (AHCT) Small Business is focusing on making health coverage possible by deepening connections with the broker and small business communities. AHCT Director of Small Business and Product Development, John Carbone, is activating a new business plan and is supported by a larger team to help increase the rate of insured small businesses in Connecticut. The new plan includes awareness events and meetings to educate brokers—which are demonstrating significant results—converting approximately 10 percent of engagements into insured small businesses.
“At Access Health CT Small Business, we’re working to find new ways to engage with brokers and small businesses that can help them offer health insurance to employees—even if they have never been able to do that before,” said Carbone. “By working with the broker community, we are helping them offer small businesses more flexibility in selecting a plan—whether they enroll through Access Health CT or directly with a carrier–and we are supporting our mission to increase the rate of the insured.”
AHCT Small Business awareness events and meetings with brokers have been so successful, Carbone is extending the opportunity to engage with other small business influencers including professional associations, chambers of commerce and more.
Another way Access Health CT Small Business is working to make health insurance possible is through the “employee participation waiver period,” where small businesses in Connecticut with less than 50 employees can enroll in a group health insurance plan without meeting a required minimum number of employees. The employee participation waiver is designed to allow small businesses greater access to group health insurance plans. By eliminating the minimum employee requirement, more small businesses are able to offer a health insurance benefit they may not otherwise have been able to provide to their employees.
The employee participation waiver period starts November 15, 2019 and ends December 15, 2019—for a January 1, 2020 effective date. Access Health CT strongly encourages small business professionals to work with a broker and pick a plan that works best for them and their employees.
“This opportunity only happens once a year,” said Carbone. “Our team can work with you to provide a quote and even participate in meetings to help answer questions.”
This opportunity is only offered to new groups not currently enrolled through Access Health CT Small Business. To learn more about how to make health insurance possible for your small business employees, contact a broker. Visit www.AccessHealthCTSmallBiz.com to request a free quote or find a broker.
Access Health CT Hosting 7 Enrollment Fairs In November For Free In-Person Help To Sign Up For Health Insurance
Annual Open Enrollment period ends December 15, 2019
• Access Health CT is hosting seven Enrollment Fairs in November and more in December before the end of the Annual enrollment period.
• There are also five Enrollment Centers open Monday thru Friday.
• Events are free. No appointment necessary, walk-ins welcome (Hablamos español)
• Certified Brokers will be on site to help individuals who want a plan recommendation
• A complete list of fairs and locations can be found at Learn.AccessHealthCT.com/FindUs.
HARTFORD, Conn. (November 18, 2019)—Access Health CT (AHCT) today announced that it will host seven enrollment fairs in November for Connecticut residents to get free, in-person help to sign up for health insurance during the 2020 Open Enrollment period that starts November 1, 2019 and ends December 15, 2019.

“Our customers value the opportunity to work with our enrollment specialists in person at Enrollment Fairs and Enrollment Locations,” said Chief Executive Officer of AHCT, James Michel. “We have updated our schedule with more Enrollment Fairs—one-day events for people to get help—and want to remind people that we have five Enrollment Centers where they can go for free, in-person help throughout the Open Enrollment period.”
Access Health CT has conducted over ten enrollment fairs so far with volumes averaging 40 to 80 attendees per event. They also want to remind people to come prepared with the necessary paperwork to make the process easier and faster. For more information on documents visit Learn.AccessHealthCT.com.

What people are saying about the Fairs and Locations:
“My healthcare needs were very complicated. [The CAC] worked very hard to resolve all issues. He never ever got frustrated. He is the best! Friendly, competent, knowledgeable.” – Theresa, Bristol Fair
“I am new to the challenge of not having healthcare. I had private insurance through my deceased husband. I experienced feeling a sense of security through this [enrollment] fair.” – Francine, New Haven Fair
A full list of enrollment events is below or at Learn.AccessHealthCT.com/findus.
November Enrollment Fairs:
| Town | Date | Location | Times |
| Tolland | Monday, November 18 |
Tolland Middle School Cafeteria One Falcon Way |
5:00 – 8:00 p.m. |
| Danbury | Tuesday, November 19 |
Hatters Park, Banquet Hall 7 East Hayestown Road |
5:00 – 8:00 p.m. |
| West Hartford | Wednesday, November 20 |
West Hartford Conference Center-Town Hall 50 South Main Street |
5:00 – 8:00 p.m. |
| Hartford | Thursday, November 21 |
The Lyceum 227 Lawrence Street |
5:00 – 8:00 p.m. |
| Milford | Saturday, November 23 |
Jonathan Law High School Cafeteria 20 Lansdale Avenue |
10:00 a.m. – 1:00 p.m. |
| New London | Monday, November 25 |
OIC of New London 106 Truman Street |
5:00 – 8:00 p.m. |
| Norwalk | Tuesday, November 26 |
Norwalk City Hall Community Room 123 East Avenue |
5:00 – 8:00 p.m. |
Enrollment Centers/Locations:
| Town | Location | Hours |
| Bloomfield | West Hartford-Bloomfield Health District 580 Cottage Grove Road |
Monday – Friday 9:00 a.m. – 4:00 p.m. |
| East Hartford | Raymond Library 840 Main Street |
Monday – Friday 9:30 a.m. – 4:30 p.m. |
| Hartford | Community Renewal Team 330 Market Street |
Monday – Friday 8:30 a.m. – 3:30 p.m. |
| Stamford | Ferguson Library 1 Public Library Plaza |
Monday – Friday 10:30 a.m. – 5:30 p.m. |
| Waterbury | New Opportunities, Inc 232 North Elm Street |
Monday – Friday 9:30 a.m. – 3:30 p.m. |
