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Access Health CT Website Wins Digital Health Award

Connecticut residents use the Access Health CT website to shop, compare and enroll in health insurance

HARTFORD, Conn. (Aug. 22, 2022) — Access Health CT (AHCT) today announced it received a silver award in the Digital Health Awards – a national program recognizing the best online health resources for both consumers and professionals. These awards are organized by the Health Information Resource Center, a national clearinghouse in consumer health fields.

The competition, which is held twice yearly, was judged by a panel of 57 experts in digital health media who selected gold, silver, bronze and merit winners from nearly 700 entries. Using a rating scale of 1 to 100 points, the panel judged each entry based on design, content, format, user experience, success in reaching the targeted health audience and overall quality.

“We are very proud to receive this national recognition of our website,” said Chief Executive Officer of Access Health CT, James Michel. “AccessHealthCT.com is the primary way our customers connect with us to shop, compare and enroll in health insurance plans, and our goal is to consistently improve their experience.

“Our website is also how we share the work we are doing to address and improve health equity in Connecticut,” he continued. “Receiving this award validates the work our Information Technology and Technical Operations and Analytics experts do in service to our customers and our mission every day.”

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Inflation Reduction Act Extends Enhanced Subsidies For Access Health Ct Customers Who Purchase Health Insurance On The Exchange

The bill extends enhanced subsidies for three more years and helps bring down costs for Connecticut residents who need financial help to pay for the cost of their health insurance premiums

HARTFORD, Conn. ( August 12, 2022) — Access Health CT (AHCT), Connecticut’s official health insurance marketplace, today announced Connecticut residents who purchase health insurance on the exchange will continue to receive enhanced subsidies thanks to the Inflation Reduction Act (IRA). The enhanced subsidies, which were set to expire at the end of the year, are advanced premium tax credits that help Connecticut residents pay for the cost of their monthly health insurance payments. This financial help is now extended for three more years.

“The Inflation Reduction Act [IRA] brings down costs for Connecticut residents who purchase health insurance from Access Health CT,” said James Michel, Chief Executive Officer of Access Health CT. “We would like to thank our legislators, including our Senators Richard Blumenthal and Christopher Murphy, Congressman John Larson and our other Congressional Representatives, Joe Courtney, Rosa DeLauro, Jim Himes and Jahana Hayes, as well as Governor Ned Lamont, for their support of this bill. They have been fierce advocates for the health of Connecticut residents and have helped Access Health CT raise awareness about the financial help now available to them immediately, and through plan year 2025. These inflation-fighting savings make a difference, not only in our residents’ wallets, but to keep them healthy today and into the future.”

AHCT encourages all people to visit AccessHealthCT.com to shop, compare and enroll in a quality health insurance plan and determine if they qualify for low- or no-cost programs, including HUSKY Health and the Covered CT Program. Even if Connecticut residents do not qualify for these programs, they may still qualify for financial help to pay for the cost of health insurance.

Connecticut residents can also find out if they are eligible for the Covered CT Program by completing an application online at AccessHealthCT.com and can find free help online, in person or by phone.

For free online help, residents may visit AccessHealthCT.com. Live chat is available by clicking the “live chat” icon to connect with a customer service representative in real time. Live chat is available Monday through Friday from 8:00 a.m. to 3:45 p.m.

For free in-person help, residents may work with a certified broker or enrollment specialist in their community. To find a certified broker or enrollment specialist, visit the Get Help webpage. Residents may also contact the call center at 1-855-805-4325, Monday through Friday from 8:00 a.m. to 4:00 p.m. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.

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Access Health CT Hosting Free, In-Person Help Events for Eligible Residents to Enroll in the Covered CT Program

Covered CT provides no-cost health insurance for eligible Connecticut residents

HARTFORD, Conn. (July 28, 2022) — Access Health CT (AHCT) today announced it will host enrollment fairs in July, August and September to help Connecticut residents determine their eligibility and enroll in the Covered CT Program. Enrollment fairs offer free, in-person help by enrollment specialists and will take place in Bridgeport, Hartford, New Haven, Norwich, Torrington and Waterbury.

Created and funded by the State of Connecticut, the Covered CT Program provides health insurance, dental coverage and non-emergency medical transportation (NEMT) benefits at no cost to residents who meet eligibility requirements. The Connecticut Department of Social Services administers the program.

Connecticut residents who are interested in attending the events can book an appointment online and walk-ins are welcome. To book an appointment, go to AccessHealthCT.com/enrollment-events and click “Learn More & Register.”

The enrollment fairs will take place at the following locations and times:

Strict safety protocols will be in place at enrollment fair locations, including mask-wearing and hand-sanitizing. When possible, please limit to only one attendee per party.

“Connecticut residents who qualify for the Covered CT Program can enroll anytime,” said Chief Executive Officer of Access Health CT, James Michel. “Our enrollment specialists are available at these events to offer free, expert help to determine whether residents are eligible for the program, and to help them enroll.”

Connecticut residents can also find out if they are eligible for the Covered CT Program by completing an application online at AccessHealthCT.com and can find free help online, in person or by phone.

For free online help, residents may visit AccessHealthCT.com. Live chat is available by clicking the “live chat” icon to connect with a customer service representative in real-time. Live chat is available Monday through Friday from 8:00 a.m. to 3:45 p.m.

For free in-person help, residents may work with acertified broker or enrollment specialist in their community. To find a certified broker or enrollment specialist, visit the Get Help webpage.

Residents may also contact the call center at 1-855-805-4325, Monday through Friday from 8:00 a.m. to 4:00 p.m. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.

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Covered Connecticut Program Now Available to Adults Without Children, Includes Dental and Transportation Benefits

The program is available to eligible Connecticut residents at no cost, created and funded by the State of Connecticut and administered by the Department of Social Services

HARTFORD, Conn. (June 28, 2022) — Access Health CT (AHCT) today announced new eligibility requirements for the Covered Connecticut Program and additional benefits for those that qualify. The program launched July 1, 2021, to provide health insurance at no cost to parents and caretaker relatives who meet all eligibility requirements and is now available to Connecticut residents without children who also satisfy all eligibility criteria. As of July 1, 2022, the program provides dental coverage and non-emergency medical transportation (NEMT) benefits.

Created and funded by the State of Connecticut, the Covered Connecticut Program is available at no cost to those who meet the eligibility requirements. It is administered by the Connecticut Department of Social Services. Customers can enroll in the program at any time they meet eligibility requirements. Coverage starts on the first of the month following enrollment. For example, if a person enrolls on July 5, their coverage begins on August 1.

Along with paying the customer’s portion of the monthly payment (premium) directly to their insurance company (Anthem or ConnectiCare), the State of Connecticut also pays for the cost-sharing amounts (deductibles, co-pays, co-insurance and maximum out-of-pocket costs) that customers would typically have to pay with a health insurance plan.

“We encourage people to visit AccessHealthCT.com to see if they qualify for the Covered Connecticut Program,” said Chief Executive Officer of AHCT, James Michel. “And residents who do qualify do not have to wait until Open Enrollment to apply – they can do it today.”

To qualify, Connecticut residents must: have a household income up to and including 175% of the Federal Poverty Level (FPL) and not qualify for HUSKY Health/Medicaid because of income; be eligible for financial help including Advance Premium Tax Credits (APTCs) and Cost-Sharing Reductions (CSRs); and use 100% of the financial help available to them. They must also be enrolled in a Silver-level health insurance plan.

Federal Poverty Level (FPL) chart:

Connecticut residents can find out if they are eligible for the Covered Connecticut Program by completing an application at AccessHealthCT.com and can find free help and enroll online, in-person or by phone.

For free online help, residents may visit AccessHealthCT.com. Live chat is available by clicking the “live chat” icon to connect with a customer service representative in real time. Live chat is available Monday through Friday from 8:00 a.m. to 3:45 p.m.

For free in-person help, residents may work with a certified broker or enrollment specialist in their community. To find a certified broker or enrollment specialist, visit the Get Help webpage.

In addition, residents may visit either of Access Health CT’s Navigator partner locations:

Residents may also contact the call center at 1-855-805-4325, Monday through Friday from 8:00 a.m. to 4:00 p.m. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.

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Access Health CT Announces New Special Enrollment Period for Connecticut Residents with Lower Income

HARTFORD, Conn. (April 25, 2022) — Access Health CT (AHCT) today announced a new Special Enrollment Period (SEP) for Connecticut residents with lower income beginning April 25. This new SEP will provide access to no- or very low-cost health insurance plans made possible by the American Rescue Plan Act (ARPA).

To be eligible for this SEP, Connecticut residents must:

Financial help toward the cost of monthly payments, known as premiums, is only available through AHCT. This SEP is open through calendar year 2022, unless the enhanced subsidies are extended beyond 2022 through federal legislation. Coverage begins on the first of the month following enrollment.

“This new Special Enrollment Period is all about creating access for Connecticut residents with lower income to get the health insurance coverage they need at an affordable price,” said Chief Executive Officer of Access Health CT, James Michel. “And it is another way we are working to accomplish our mission of increasing the number of insured residents and reducing health disparities.”

Connecticut residents can find out if they are eligible and enroll by calling Access Health CT at 1-855-805-4325, Monday – Friday from 8:00 a.m. to 4:00 p.m. Those who are deaf or hearing impaired may use the TTY at 1-855-789-2428, or contact AHCT with a relay operator.

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Access Health CT Launches 2023 Navigator Grant Program

The Health Insurance Exchange is seeking responses to an official request for proposals and is allocating up to $400,000 to support the initiative

HARTFORD, Conn. (April 7, 2022) — Access Health CT (AHCT) today announced the opening of its fiscal year 2023 Navigator Grant Program. The program will allow AHCT to deepen its community relationships with the goal of engaging, educating, informing and enrolling individuals in health insurance throughout Connecticut, particularly in minority communities that experience significant health disparities and higher uninsured rates.

“Research has shown that individuals respond best to their own set of trusted advisors and local leaders,” said Chief Executive Officer of Access Health CT, James Michel. “While family and friends are usually the most influential people in a person’s network, relevant community messengers are also very effective at breaking down communication barriers. That’s why we broadened our unique approach to our Navigator Grant Program, partnering with community organizations that are viewed as trusted, local community voices with a presence in key communities across Connecticut.”

As part of their duties, Navigators will assist AHCT with several initiatives, including, but not limited to: creating a community outreach plan; assisting with events; identifying and increasing the number of leaders and community influencers to improve brand awareness; and supporting the exchange on mission-driven goals to increase the rate of the insured population in Connecticut and reduce health disparities.

The following types of entities are eligible to receive a Navigator Grant: a trade, industry or professional association; a community and consumer-focused nonprofit group; a chamber of commerce; a labor union; or a small business development center. To see program details, visit: agency.accesshealthct.com/solicitations. Responses to the request for proposals are due May 9 by 4 p.m. To learn more about how health disparities disproportionately affect minority communities, reference Access Health CT’s study: Health Disparities and Social Determinants of Health in Connecticut.

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Access Health CT Named Among “Best Places to Work in Connecticut” By the Hartford Business Journal for Third Year in a Row

Annual awards program uses employee feedback that is vetted and reviewed by an independent, third-party research group

HARTFORD, Conn. (March 25, 2022) — Access Health CT (AHCT) today announced that it was honored by the Hartford Business Journal (HBJ) and Best Companies Group as one of the “Best Places to Work in Connecticut.” This is the third, consecutive year AHCT has been named as a top workplace by the HBJ. The honorees were recognized at a ceremony at Farmington Gardens last night. The annual program was created by the Hartford Business Journal and the third-party research firm, Best Companies Group.

“Everything we do at Access Health CT supports our mission and is guided by our company values,” said Access Health CT Chief Executive Officer, James Michel. “Our values — authenticity, integrity, excellence, ownership, one team and passion — were created by our staff and are the driving force behind our strong company culture.”

The “Best Places to Work in Connecticut” is a survey and awards program dedicated to identifying and recognizing the area’s best employers. It is managed by the independent research firm Best Companies Group, and winners are honored by the Hartford Business Journal.

To be considered, a company must be for-profit, not-for-profit or a government entity/municipality, have operations in Connecticut, have a minimum of 15 full-time or part-time employees working in Connecticut, and must be in business a minimum of one year.

HBJ and Best Companies Group establishes the “Best Places to Work in Connecticut” list by using a two-part survey process. The first part is a survey given to employers detailing company policies, practices, benefits, and demographics. The second part is an in-depth survey given to employees about their experience with the company. The rankings will be published in an upcoming issue of the Hartford Business Journal.

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Connecticut Residents Could Lose $178 Million Per Year In Health Insurance Financial Help if American Rescue Plan Act Subsidies Expire

More than 65,000 Access Health CT enrollees would be impacted

HARTFORD, Conn. (March 16, 2022) — Access Health CT (AHCT) today announced that more than 65,000 Connecticut residents would be negatively impacted by reduced or eliminated financial help for health insurance if the increased financial assistance from the American Rescue Plan Act (ARPA) expires at the end of 2022.

The $178 million per year ($14.8 million per month) of assistance residents receive through ARPA will end unless the enhanced premium tax credits continue past 2022 through federal legislation.

“Ending increased financial help would have a significant impact on Connecticut residents,” said James Michel, Access Health CT Chief Executive Officer, “including progress made toward addressing health disparities. The American Rescue Plan Act makes health insurance coverage more affordable and accessible – greatly reducing the impact of social determinants of health.” 

If ARPA is not extended, 21,000 enrollees would lose financial help entirely. The average household in Connecticut enrolled through Access Health CT would pay $220 more per month or $2,650 per year in premiums. Without the premium assistance of ARPA, consumers may decide to choose plans with higher cost-sharing burdens or choose to be uninsured.

Signed into law by President Biden March 11, 2021, ARPA makes health insurance coverage more affordable and accessible for many Connecticut residents by virtually eliminating or vastly reducing monthly payments (premiums). ARPA also provides greater financial help for people with somewhat higher incomes who historically were not eligible or faced high premiums.

All eligible residents have at least one health insurance plan that costs no more than 8.5 percent of their income. For the current plan year, more AHCT enrollees selected health insurance plans that reduce out-of-pocket costs and provide greater access to care.

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Access Health CT Announces Special Enrollment Period For Covered Connecticut Program

Eligible Connecticut residents have until June 30 to enroll

HARTFORD, Conn. (Feb. 15, 2022) Access Health CT (AHCT) today announced a Special Enrollment Period for the Covered Connecticut Program that provides health insurance at no cost to Connecticut residents who meet eligibility requirements. This Special Enrollment Period runs now through June 30.

Created and funded by the State of Connecticut, the Covered Connecticut Program pays the customer’s portion of the monthly payment (premium) directly to their insurance company. The program also covers the cost-sharing amounts they would typically have to pay with a health insurance plan, such as co-pays, co-insurance, deductibles and maximum out-of-pocket costs.

To qualify for the Covered Connecticut Program, Connecticut residents must: meet income requirements, be a parent or caretaker relative with children in the household that are under age 19 (if the children are age 18 or older, they must be full-time students in secondary school), use all the financial help available through Access Health CT and be enrolled in an eligible Silver level health insurance plan. For details on income requirements and more, visit AccessHealthCT.com and search “Covered Connecticut” or click here.

Coverage begins on the first of the month following enrollment. For example, if a person enrolls on February 5, their coverage begins March 1.

“The significant financial help eligible residents can receive through the Covered Connecticut Program makes enrolling in a health insurance plan an affordable option for even more people, which advances a critical part of Access Health CT’s mission – reducing the number of uninsured people in our state,” said Chief Executive Officer of Access Health CT, James Michel.

To determine if you are eligible, have your questions answered and enroll in the Covered Connecticut Program during this Special Enrollment Period, call the Access Health CT Covered Connecticut Program hotline at 860-241-8478, Monday-Friday from 8:00 a.m. to 4:00 p.m.

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Access Health CT Open Enrollment Deadline is January 15, 2022

Connecticut residents in need of quality, affordable health insurance can enroll by the deadline with coverage starting February 1, 2022

HARTFORD, Conn. (January 6, 2022) — Access Health CT urges Connecticut residents to shop, compare and enroll in health insurance before the end of Open Enrollment on midnight, January 15. Current Access Health CT customers who want to renew coverage or change their health insurance plan also have until the January 15 deadline – and they must report any financial income and household information changes at this time.

Access Health CT is the only place to qualify for financial help to lower health insurance costs. Some Connecticut residents may be eligible for free or low-cost coverage through HUSKY Health (Medicaid/Children’s Health Insurance Plan) and the Covered Connecticut Program.

“Now is the time to enroll in health insurance through Access Health CT – and thanks to the American Rescue Plan Act signed into law last year, many Connecticut residents are seeing more savings than ever before. Those who did not qualify in the past may now be eligible for significant financial help,” said Chief Executive Officer of Access Health CT, James Michel. “We are here to help, and all help is free.”

For free online help, residents may visit AccessHealthCT.com. Live chat is available by clicking the “live chat” icon to connect with a customer service representative in real time. Live chat is available Monday – Friday from 8:15 a.m. to 7:45 p.m., Saturday January 8 from 9:15 a.m. to 2:45 p.m. and Saturday January 15 from 9:15 a.m. to 2:45 p.m.

For free in-person help, residents may work with a certified broker or enrollment specialist in their community. To find a certified broker or enrollment specialist, visit AccessHealthCT.com and click the Get Help page.

In addition, residents may visit any of Access Health CT’s enrollment locations or either of the Navigator partner locations.

There are two enrollment fairs scheduled in January. Both will be held from 10:00 a.m. – 1:00 p.m. at the following locations: 

Residents may also contact our call center at 1-855-805-4325, Monday Friday from 8:00 a.m. to 8:00 p.m., Saturday, January 8 from 9:00 a.m. to 3:00 p.m., and Saturday, January 15 from 9:00 a.m. to midnight. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.